HOW WILL I KNOW WHAT MY DESIGN WILL LOOK LIKE?

Once a design has been requested an OrthoTees artist will email a digital proof of your design for approval, customized with your personalization. Design proofs will be sent no later than 2 business days after you’ve submitted your order. All designs will need approval and payment before the printing process can begin.

ARE THESE ALL OF YOUR DESIGNS?

Yes. All of our available designs are listed on our online store. If you wish to reorder a design that is no longer offered, we can reference your previous invoice to do so. Please call a customer service representative 1-800-827-8337 with any questions you might have.

IS THERE A MINIMUM NUMBER OF ITEMS I NEED TO ORDER?

Yes. The order minimum is 15 garments. Design ink colors and text personalization must be the same on all garments, otherwise these will be considered separate orders.

CAN I REORDER A SHIRT DESIGN?

Yes. We can print any design you have ordered before. However, a $10.00 fee will be applied to re-orders of less than 15 shirts.

WHAT PAYMENT METHODS ARE ACCEPTED?

OrthoTees accepts business checks, money orders, as well as Visa, Mastercard and Discover credit cards.

CAN I ADD PRINTING TO THE BACK OF A SHIRT?

Yes. You can choose to add a 1-color version of your own logo, a second design, or custom text at an additional $2.00 per garment.

WHAT IS THE COST TO PERSONALIZE A DESIGN?

There is no additional charge to personalize your design. Our pricing includes your chosen garment and a customized front print.

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

Your order will arrive within 14 days of design approval and payment receipt.

HOW LONG WILL IT TAKE TO RECEIVE MY DESIGN PROOF?

A design proof will be created and delivered by email within 2 business days.

I CAN’T FIND A DESIGN, IS THERE A CUSTOM OPTION?

Yes. Our team of artists can create a custom design from your ideas or we can use your logo to print shirts. This is a free service for orders over 36 garments. There will be a $30 art fee for custom designs when less than 36 items are ordered.

CAN I MIX DIFFERENT GARMENTS AND COLORS TO REACH A PRICE BREAK?

Yes. Select different garments and designs to reach the best order price break. All garments count collectively towards reaching order price breaks. However, each design selected must have a minimum of 15 garments ordered.

DO YOU CHARGE SALES TAX?

Due to recent legal changes in regard to sales tax and online retailers, there are some states in which we are required to charge sales tax. If you live in one of those states you will see sales tax automatically added at checkout.